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Back to Basics
Significant levels of stress and uncertainty continue to weigh heavily on the medical community and the patient population. As day-to-day operations continue to be challenging, focusing on two important risk areas affecting your medical practice and patient safety is essential to reducing errors and enabling healthcare professionals to remain more effective in their practice environments. Back to Basics was developed to help you evaluate your current practice for potential medical professional liability risks and patient safety issues that may arise in your patient interactions and in follow-up with patients and other healthcare professionals.

Learning Objectives:
• Identify contributing factors that may trigger disruptive behaviors associated with difficult patient interactions.
• Develop strategies for handling difficult patient encounters and apply techniques that increase the effectiveness of communication.
• Implement effective follow-up systems to track results and appointments.
• Apply risk management strategies for improved patient engagement and utilize follow-up documentation to enhance claims defense.

May 11, 2022 07:00 AM in Central Time (US and Canada)

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